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IESATraining :: # Full Course List :: Customer Service in the Security Industry Customer Service in the Security Industry #CST_16   Module Length: 3 Credit Hours Approved for CEUs by: Louisiana, Mississippi, New Jersey, Tennessee You will encounter a wide array of situations when dealing with customers. Some customers are frantic, emotional or angry. It is your job to maintain a professional attitude at all times. This module teaches the key skills necessary to deal with difficult situations and provide the highest possible level of customer service to your customers. The following modules are included in this course: Communications Customer Service Skills Difficult Customers ATTENTION NEW JERSEY LICENSE HOLDERS: This course is approved for 1.00 hours of continuing education by the NJ Fire Alarm, Burglar Alarm and Locksmith Advisory Committee. If you are submitting this course for CEUs in NJ, you must contact us with your NJ license number so we may provide you with the appropriate certificate upon completing the course. Please email support@securityceu.com or call 502-254-1590 when you have finished taking the online content. We will then create your NJ specific certificate and email it to you within 24 hours. Details   Price: $75.00 Options   Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Add to cart          Add to wish list   0%   Recommended products list Customers who bought this product also bought the following products: IP Video Module 6: Digital Monitors and Storage Devices IESA Library License IP Networking - Basic Networking NICET Level II: Fire Alarm System Installations Wireless Standards

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